Privacy Policy

1. Information We Collect

1.1 Information You Provide to Us

We collect information you provide directly to us when you:

• Create an Account: Your name, email address, password, and other information you choose to provide during registration
• Use Our Service: Keywords, topics, and preferences you input to generate content
• Make a Payment: Payment information, billing address, and transaction history
• Contact Us: Information you provide in communications with us, including customer support requests
• Complete Your Profile: Professional information, profile pictures, and other details you add to your account

1.2 Information We Collect Automatically

When you access or use our Service, we automatically collect:

• Device Information: IP address, device type, operating system, and browser type
• Usage Data: Pages viewed, features used, time spent on the Service, and other analytics data
• Content Data: Topics, keywords, and content you've generated using our Service
• Log Information: Server logs, error reports, and performance data
• Cookies and Similar Technologies: We use cookies and similar tracking technologies to enhance your experience and collect information about how you interact with our Service

1.3 Information from Third Parties

We may receive information about you from other sources, including:

• Social Media: If you link your account with social media platforms
• Analytics Providers: To help us understand how users interact with our Service
• Advertising Partners: To deliver relevant advertisements and measure their effectiveness
• Business Partners: When you access our Service through a partner's platform

2. How We Use Your Information

We use the information we collect for various purposes, including to:

• Provide, maintain, and improve our Service
• Process and complete transactions
• Send you technical notices, updates, security alerts, and administrative messages
• Respond to your comments, questions, and requests
• Train and improve our AI algorithms and content generation capabilities
• Personalize your experience and deliver content relevant to your interests
• Monitor and analyze trends, usage, and activities in connection with our Service
• Detect, investigate, and prevent fraud and other illegal activities
• Protect the rights and property of TrendScribbr and others
• Comply with applicable laws, regulations, and legal processes

2.1 Legal Bases for Processing (For EEA and UK Users)

If you are located in the European Economic Area (EEA) or the United Kingdom, we process your personal data on the following legal bases:

• Contract Performance: Processing necessary to perform our contract with you
• Legitimate Interests: Processing necessary for our legitimate interests, such as improving and marketing our Service
• Legal Obligation: Processing necessary to comply with our legal obligations
• Consent: Processing based on your consent, which you can withdraw at any time

3. Information Sharing and Disclosure

We may share the information we collect in various ways, including:

3.1 Service Providers

We share information with vendors, service providers, and consultants that perform services for us, including data hosting, email delivery, customer service, and marketing assistance.

3.2 Business Transfers

We may share information in connection with any merger, sale of company assets, financing, or acquisition of all or a portion of our business by another company.

3.3 Legal Requirements

We may disclose information if we believe it is reasonably necessary to comply with a law, regulation, legal process, or governmental request; to protect the safety, rights, or property of TrendScribbr, our users, or the public; or to detect, prevent, or address fraud, security, or technical issues.

3.4 With Your Consent

We may share information with third parties when you direct us to do so or give us your consent.

3.5 Aggregated Data

We may share aggregated or de-identified information, which cannot reasonably be used to identify you, for various purposes including improving our products and services.

4. Data Retention

We retain your personal information for as long as necessary to provide the Service and fulfill the purposes outlined in this Privacy Policy, unless a longer retention period is required or permitted by law. When determining how long to retain information, we consider:

• The amount, nature, and sensitivity of the personal information
• The potential risk of harm from unauthorized use or disclosure
• The purposes for which we process the information and whether we can achieve those purposes through other means
• Applicable legal requirements

When we no longer need to process your personal information for the purposes outlined in this Privacy Policy, we will delete or anonymize your information. If this is not possible, we will securely store your personal information and isolate it from any further processing until deletion is possible.

5. Data Security

We take reasonable measures to help protect information about you from loss, theft, misuse, unauthorized access, disclosure, alteration, and destruction. However, no internet or email transmission is ever fully secure or error-free. In particular, email sent to or from the Service may not be secure. Therefore, you should take special care in deciding what information you send to us via email.

We implement appropriate technical and organizational security measures to protect your personal information, including:

• Encryption of personal data in transit and at rest
• Regular security assessments and penetration testing
• Access controls and authentication procedures
• Monitoring for suspicious activities
• Regular backups of data
• Employee training on data security practices

6. Your Rights and Choices

6.1 Account Information

You can update, correct, or delete your account information at any time by logging into your account settings. If you cannot access certain information or wish to request deletion of your account, please contact us using the information provided in the "Contact Us" section.

6.2 Cookies and Tracking Technologies

Most web browsers are set to accept cookies by default. If you prefer, you can usually choose to set your browser to remove or reject browser cookies. Please note that if you choose to remove or reject cookies, this could affect the availability and functionality of our Service.

6.3 Marketing Communications

You can opt out of receiving promotional emails from TrendScribbr by following the instructions in those emails or by updating your communication preferences in your account settings. If you opt out, we may still send you non-promotional emails, such as those about your account or our ongoing business relations.

6.4 Your Legal Rights (For EEA, UK, and California Users)

Depending on your location, you may have certain rights regarding your personal information, including:

• Access: Request a copy of your personal information
• Rectification: Request correction of inaccurate information
• Deletion: Request deletion of your information in certain circumstances
• Restriction: Request limitation of processing in certain circumstances
• Data Portability: Request transfer of your information to you or another organization
• Objection: Object to processing based on legitimate interests or for direct marketing
• Withdraw Consent: Withdraw consent where processing is based on consent

To exercise these rights, please contact us using the information in the "Contact Us" section. We will respond to your request within the timeframe required by applicable law.

7. International Data Transfers

TrendScribbr is based in the United States and processes information on servers located in the United States and other countries. If you are located outside the United States, your information may be transferred to, stored, and processed in a country different from your country of residence, including the United States.

If we transfer your personal information from the EEA, UK, or Switzerland to a country that has not been deemed to provide an adequate level of protection, we rely on appropriate safeguards such as Standard Contractual Clauses or other legal mechanisms. Please contact us for more information about the specific safeguards we use for your data transfer.

8. Children's Privacy

The Service is not directed to individuals under the age of 16. We do not knowingly collect personal information from children under 16. If you are a parent or guardian and you believe your child has provided us with personal information, please contact us. If we become aware that we have collected personal information from a child under 16 without verification of parental consent, we will take steps to remove that information from our servers.

9. Third-Party Links and Services

The Service may contain links to third-party websites, services, and applications that are not operated by us. When you click on a link to a third-party site, you will be directed to that third party's site. We strongly advise you to review the privacy policy of every site you visit.

We have no control over and assume no responsibility for the content, privacy policies, or practices of any third-party sites or services. This Privacy Policy does not apply to such third-party websites or services.

10. Updates to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our practices or for other operational, legal, or regulatory reasons. We will post the revised Privacy Policy on our website and update the "Last Updated" date at the top of this page.

We encourage you to review the Privacy Policy whenever you access the Service to stay informed about our information practices. Your continued use of the Service after the revised Privacy Policy has become effective indicates that you have read, understood, and agreed to the current version of this Privacy Policy.